Job Description
We are looking for a Senior User Experience (UX) Researcher to join our team. In this role, you will lead impactful research initiatives that shape product strategies and enhance user experiences across diverse digital solutions. This is a long-term contract position that offers the opportunity to collaborate with cross-functional teams and drive innovation through human-centered design principles.
Responsibilities:
• Lead strategic research projects to uncover user needs and inform product development.
• Utilize mixed research methods, including qualitative and quantitative approaches, to gather actionable insights.
• Translate research findings into personas, journey maps, and service blueprints that guide product strategies.
• Collaborate closely with product managers, designers, and engineers to integrate research outcomes into decision-making processes.
• Mentor researchers who are early in their careers by providing guidance on methodologies, analysis, and fostering growth.
• Advocate for AI-enabled tools to optimize research efficiency and data synthesis.
• Align research goals with the needs of Platform, Residential, and Component Manufacturing product lines.
• Present research insights to leadership and stakeholders, connecting user feedback to business objectives.
• Establish and refine best practices for research operations, ensuring consistency and quality in processes.
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