Job Description
Job Details Level Experienced
Job Location Washington DC - Washington, DC
Position Type Contractor
Description SUMMARY We are hiring a Full Time Travel Agent to assist the travel manager by making and confirming reservations, monitory flights and other travel arrangements. The ideal candidate will have some travel experience under his or her belt and be familiar with both domestic and foreign destinations. The travel agent supports America Councils work by implementing international exchange programs for thousands of participants worldwide. Qualified applicants must have Sabre Global Distribution Systems (GDS) and be familiar with Trams Back office accounting. The travel agent will be working on site at American Councils for International Education in Washington, DC.
RESPONSIBILITIES - Create and submit ARC reports
- Transfer tickets to ARC weekly
- Use Sabre reservation software to handle requests received by telephone or e-mail by selecting convenient and cost-effective availability of airline flights and informs and discusses options with traveler.
- Provide concierge services including hotels, ground transportation, etc.
- Check reservations for accuracy; maintain records and provide information as requested.
- Handle special situations such as canceling/voiding airline tickets and arrange for refund of unused tickets.
- Download weekly tickets to ARC report
- Print weekly ARC reports
Qualifications - Must have minimum five years Sabre Global Distribution Systems (GDS)
- Knowledge of TRAMS and ARC is a must, completing and sending weekly reports to ARC
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
- Positive, tenacious attitude and a willingness to constantly learn
- Strong organizational skills for maintaining complex records and itineraries
- Excellent interpersonal communication skills, both written and verbal as well as customer service.
- Ability to work within a small team
TO APPLY Please send your resume to Carole Gibran Gibran@americancouncils.org
American Councils is committed to providing employment opportunities for all individuals, in accordance with current federal regulations. Our focus is on ensuring that all individuals have equal access to employment and advancement opportunities based on merit.
American Councils' commitment to employment opportunity is driven by federal requirements, including Section 503 of the Rehabilitation Act (supporting individuals with disabilities) and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) (protecting covered veterans). We also ensure our employment practices comply with all applicable regulations, including E-Verify requirements for work eligibility. We are dedicated to fostering a workplace where all individuals have the opportunity to succeed and grow, in full compliance with federal law.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. AMERICAN COUNCILS FOR INTERNATIONAL EDUCATION ACTR/ACCELS
Job Tags
Full time, For contractors, Worldwide,