Job Description

Job Description

Job Description

Position Summary

The Shift Leader supports daily restaurant operations by leading the team during assigned shifts, ensuring operational excellence, and maintaining Layne’s positive, high-energy culture. You will be trained in all hourly positions and expected to step in wherever needed to deliver a consistent, high-quality guest experience.

Key Responsibilities

• Lead by example and set the standard for guest service and teamwork
• Train, coach, and support team members during shifts
• Be proficient in all hourly positions and responsibilities
• Perform manager functions on the POS system
• Assist with labor management and shift execution
• Maintain operational awareness at all times
• Ensure fast, accurate service in a high-volume environment
• Interact positively with guests and resolve issues when needed
• Maintain a clean, organized front-of-house and kitchen
• Utilize company checklists and documentation to ensure Perfect Every Time (PET) standards
• Complete closing shift paperwork
• Hold yourself and others accountable
• Promote and protect a positive company culture

Required Qualifications

• Must be 16 years of age or older
• Strong leadership skills with a lead-by-example mindset
• Commitment to delivering Perfect Every Time (PET)
• Excellent communication and interpersonal skills
• Strong organizational skills
• Ability to coach, teach, and motivate others
• Team-oriented with a positive, energetic attitude
• Adaptable and able to thrive in a fast-paced environment

Preferred Qualifications

• 1+ year of fast-food management experience
• 1+ year of fast-food or restaurant experience
• High school diploma or equivalent
• Ability to work a flexible schedule, including nights and weekends

What Layne’s Chicken Fingers Offers

• Paid Time Off (PTO)
• Weekly pay plus tips
• Medical benefits
• Leadership training with a path to General Manager
• Career growth and advancement opportunities
• Competitive pay for great people
• A fun, supportive, non-corporate work environment

Why Layne's?
At Layne’s, we don’t just provide great food, fun and fashion sense. We also offer great opportunities for youth in our communities. If you’ve read our History page (if not, you really should – it’s an epic tale filled with heroes, suspense and plot twists), you know that back in 1994, the original Layne’s location gave Mike Garratt his career start and became his extended family. Today, we strive to keep that feeling going and maintain our college-town attitude (well, at least the good parts) as we open more locations.

Company Description

Why Layne's?\r\nAt Layne’s, we don’t just provide great food, fun and fashion sense. We also offer great opportunities for youth in our communities. If you’ve read our History page (if not, you really should – it’s an epic tale filled with heroes, suspense and plot twists), you know that back in 1994, the original Layne’s location gave Mike Garratt his career start and became his extended family. Today, we strive to keep that feeling going and maintain our college-town attitude (well, at least the good parts) as we open more locations.

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