Job Description

Description

SAIC has an exciting opportunity for a skilled and seasoned Senior Business Analyst to support a U.S. Government agency in the National Capital Region. This role will support the Digital Transformation team and leverage modern tools such as Microsoft Power Platform (Power Automate, Power Apps, Power BI), SharePoint, ServiceNow, and automation frameworks to ensure the reliability, performance, and functionality of integrated business solutions. The successful candidate will drive process improvements, strengthen organizational efficiency, and enable mission success.

Responsibilities

• Provide expertise on process improvement strategies, organizational redesign, change management, and performance measurement
• Define and develop business processes, policies, roles and responsibilities, and performance metrics
• Conduct business process analysis, including current state analysis, gap analysis, benchmarking, best practice identification, and organizational assessments
• Plan and implement process improvements, including future state design, change management, and transition planning
• Partner with customers and cross-functional teams, including IT services and client services
• Oversee the development and maintenance of quality programs, systems, and processes to ensure compliance and performance quality
• Interpret policies, regulations, and guidelines to ensure compliance
• Collaborate with business and technology teams to identify and refine system requirements
• Conduct client interviews, deliver presentations, and facilitate training courses on process measurement, analysis, improvement, and control
• Perform cost/benefit analyses and provide recommendations

Qualifications

• Must have a Bachelors degree and 5+ years of relevant experience; prefer 8+ years of experience, additional years of experience may be considered in lieu of a degree
• Proven expertise in business process analysis, organizational assessments, and process improvement
• Strong analytical skills with the ability to evaluate data and identify gaps
• Experience with change management and transition planning
• Demonstrated ability to work independently and with autonomy, setting goals and meeting objectives
• Excellent communication, facilitation, and presentation skills
• Experience working with cloud migration initiatives is highly desirable
• Strong knowledge of process automation frameworks and methodologies
• Ability to design workflows, dashboards, and reporting solutions to support decision-making
• Strong problem-solving skills with the ability to translate business needs into technical requirements
• Ability to facilitate workshops, document requirements, and manage stakeholder expectations
• Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI)
• Good understanding of SharePoint and ServiceNow in a process automation or workflow context
• Familiarity with Agile or SAFe methodologies
• Experience supporting government clients or regulated industries is a plus

Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Note: This posting excludes non-applicable boilerplate and unrelated job listings to keep the description focused on the role and requirements.

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