Job Description

Req ID: 343711

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Scrum Master to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Scrum Master - Remote

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Who we are:

NTT DATA America’s strive to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth.

How You’ll Help Us:

As a Scrum Master, you will work with Client Delivery Teams, Product Owners, and the NTT DATA Business Agility Enablement team to assist with ongoing deployment of Agile practices across clients. You may also interact with all levels of the organization to inform and influence understanding of the value in the change.

How We Will Help You: Joining NTT Data is not only a job, but a chance to grow your career. We will make sure to equip, enable and encourage you with the support of our Business Agility Enablement practice within Launch by NTT DATA. We will help you grow your skills as you engage to grow and deliver increasingly valuable work. Why the Role Is Important: You will work diligently as a change agent within the team, teaching and guiding an environment of continuous learning and improvement, experimenting, and keeping the team to solid agile form in their practices. You will be an extension of the coaching voice for the organization, further fostering a culture of continuous learning and improvement. In fulfilling this role of Sr. Scrum Master, you will work directly with teams and coaches to listen and observe, empathically co-create value mindsets and lean product delivery practice adherence, helping the team be able to focus, and have eyes on the outcomes over outputs. This role teaches the fundamentals of agility in context of team solution delivery. This is taught and maintained by coaching stances in training, teaching, mentoring, modeling, facilitating, etc., Providing helpful written documentation in context on Agile events, metrics and measures that matter, dashboards, insights, tools, and techniques is expected. This role is important to support our goal of returning the highest possible value to our businesses and our customers.

Once You Are Here, You Will:

• Work with the teams to determine current state of culture, processes and systems and help design strategy for the adoption of agile values, principles, and practices.
• Be a face and voice for the NTT DATA Team to Client Leadership and set client expectations.
• Bring a fresh perspective and offer insight that can solve client and team challenges.
• Identify opportunities for account expansion, working with NTT DATA account leadership to capitalize on them. 
• Effectively use and communicate Agile principles and practices (Scrum, Kanban, SAFe, etc.) and overall operating model across the organization. 
• Implement the processes to use metrics and other objective measures that establish agile maturity across the teams.
• Ask insightful questions demonstrating business knowledge of Industry and the client environment. 
• Advocate for the team, promote their successes and share key learnings throughout the organization. 
• Grasp business context quickly, goal should be to immediately speak in business terms then become a trusted advisor for the client (including showing interest in what the client is doing)  
• Lead the collaborative planning for the appropriate short-term and long-term next steps for the client. 
• Identify and collaboratively manage the agile roadmap for the teams including key client deliverables and dependencies, while developing a deeper understanding of client needs and assist in managing expectations. 
• Collaborate effectively across practices, including Product Experience (Product Mgmt., Agile, NTT DATA Experience Studio, Technical Architecture), Engineering, and the end users where applicable. 
• Implement Agile techniques in different cultures and environments throughout the organization. 
• Understand NTT DATA’s go-to-market and brand differentiation and brand protection (You are representing NTT DATA)   
• Provide training to employees on Agile versus agile methodologies such as Kanban and Scrum, as well as their application in solution delivery.
• Manage conflict and create safe environments through healthy and meaningful collaboration. 
• Conduct Agile Practice Behavioral Interviews with potential candidates.
• Act as Career Coach for 1 Junior Level Team Member. 
• Solid understanding of a neighboring area (Product, UX, best practices in software development) and capability to assist with tasks related to those areas. 
• Capability to execute Agile, Scrum and Kanban training.
• Ensure appropriate Release Burn Up Charts and Team Burn Down are applied appropriately for each iteration event.  
• Support designing and updating training decks and processes.
• Show aptitude for working in a quickly changing environment while maintaining a positive attitude.  
• Embrace difficult situations and enjoy solving complex problems.

Job Requirements:

• Require an experience Lean-Agile RTE.
• Require experience with Implementing in Agile Team and driving results with Planning Interval (PI)
• Agile Release Train Engineer - RTE (Project Manager)
• Assist the product manager in getting ready for PI.
• Using the agile release train, they must improve the flow of work
• Assist in the management of risks, dependencies, and roadblocks
• To assist continuous improvement, collect program flow measurements and other important metrics
• Coach Lean-Agile methods and mindsets to leaders, teams, and Scrum Masters
• Assist in the management of risks and dependencies
• Impediments should be escalated and tracked
• Contribute to the resourcing of major bottlenecks
• Management, Product Owners, and other stakeholders will assist in ensuring that strategy and execution are in sync
• Resolve contingencies and complicated issues, provide leadership to project teams, and act as a consultant/coach to management
• Evaluate the Development Operations and improvise workflow

Required Qualifications:

• 10+ years guiding teams in agile software development as Project manager or Delivery manager.
• 5+ years working as a Scrum Master or Agile Team Facilitator.
• 5+ years' experience configuring and managing one or more of the following agile application lifecycle management tools (Jira, Planview, VersionOne, AgileCraft, Rally, ADO(TFS), etc.) 
• 5 + years’ experience working in agile fundamentals such as lean-agile values, principles, and practices. As well, their optimal application and outcomes desired.

Preferred Skills:

• SASM- SAFe Advanced Scrum Master (scaled; SAFe 6+)
• ICP-ATF, PSM, CSM – Recognized Scrum Master Certifications
• Ability to facilitate and lead meetings to desired outcomes for the purpose.
• Ability to lead, train, and provide feedback to other colleagues in various roles, as well as leaders.
• Organizational, good time management, balanced attention to help optimize a valued outcome across varying priorities.

Ideal Mindset: 

• Communication is very Important.  Looking for an empathic, self-aware, introspective person who listens for, questions, and checks assumptions – both others as well as their own.
• You seek to understand and be prepared to help team members and others to find their solutions.
• Resourceful. As problems arise, you creatively identify the best path forward.  Self-led.
• Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. You enter conflict seeking to understand and prepared to help team members work through challenges.

*This position is not open to employer sponsorship**

#LaunchJobs #LI-NorthAmerica #LaunchEngineering

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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