Job Description

Job Description

Advantage Communications Group is an Enterprise Connectivity Services Provider helping our clients across the globe manage services across networking, voice, data, cloud, cybersecurity, and enterprise mobility. We are seeking a Sales Support Analyst to join our team. This person is a self-motivated professional responsible for supporting the Sales teams in creating solutions for our clients and ensuring quality and satisfaction. The ideal candidate will be a self-starter with strong communication, analytical, and excellent relationship-building skills. They will interface with sales executives, telecom carriers, clients, and other staff members to gather data, support business cases/return on investment, and ensure the smooth flow of information from Sales to Operations.

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Responsibilities

• Partner with Sales to build accurate, client-focused pricing solutions, proposals, and Return on Investment models.
• Populate and manage complex pricing spreadsheets, leveraging advanced Excel skills (pivot tables, nested formulas, VLOOKUP/XLOOKUP, Power Query, etc.) to analyze and validate cost data.
• Ensure complete and accurate data entry into Customer Relationship Management and internal platforms (e.g., HubSpot and Liaison).
• Liaise with telecom carriers, clients, and internal departments to collect and verify data.
• Support the development of business cases and track carrier responses for pricing and service details.
• Collaborate on special projects, client invoice reviews, and ad-hoc reporting needs.
• Stay informed on provider updates and attend relevant presentations and meetings.
• Contribute insights that improve operational efficiency and sales processes such as Standard Operating Procedures

Skills & Requirements

• Proven experience in sales analysis with the ability to thrive in a fast-paced, multitasking environment.
• Expert-level proficiency in Microsoft Excel (pivot tables, complex formulas, financial modeling, data cleansing, conditional formatting, etc.) is mandatory.
• Strong analytical and critical thinking skills with a keen eye for detail.
• Exceptional written and verbal communication skills.
• Collaborative team player with the ability to influence and coordinate across functions.
• Strong business judgment and organizational abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Driven, self-motivated, and eager to learn and grow professionally.

Qualifications

• Business/Sales related field of study or equivalent work experience.
• 1- 5 years’ experience preferably in Pre-Sales tech support position or consultative role in the telecommunications/IT space.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must have the ability to travel at most twice a year.

Location

• Princeton, NJ Hybrid-3 days in office 2 days remote

Salary and Benefits

• $55,000-70,000 per year commensurate with achievement and experience
• We offer a comprehensive benefits package, including medical, dental, and vision insurance. You may also be eligible for our 401(k) retirement plan with company match, paid time off, life insurance, and performance based bonus.

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