Job Description
Join Gen III Risk Partners Inc. DBA Industrial Coverage, a respected name in the insurance industry, where we proudly blend innovation with a rich tradition of customer service excellence. Located in the vibrant community of Patchogue, New York, we offer a hybrid remote work environment that fosters flexibility and work-life balance. As a Personal Lines Account Manager, you'll play a crucial role in nurturing existing client relationships and securing new ones. Your responsibilities will include providing personalized insurance services, addressing inquiries, and ensuring client satisfaction. We're committed to cultivating a positive and inviting atmosphere where your talents are recognized and where you'll have the opportunity to grow professionally within a supportive team. If you're passionate about customer service and eager to make a difference, we invite you to bring your expertise to our team. Step into a role where every day is rewarding and impactful. Apply today!
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Retirement Plan
Work from Home
Flexible Schedule
Paid Time Off (PTO)
Appreciation Luncheon
Bi-weekly Team Meetings
Will Provide home equipment
Team Building Events
Home and work life balance
Annual bonus opportunity
Reduced hours on Friday's in the summer
ResponsibilitiesPolicy Management: Handle personal lines accounts, including renewals, endorsements, and cancellations to ensure client satisfaction.
Client Interaction: Build and maintain strong relationships with clients by providing exceptional service and support.
Issue Resolution: Proactively address client inquiries and resolve any issues related to coverage or claims with professionalism and efficiency.
Documentation: Accurately maintain records of client interactions, transactions, and updates within the CRM system.
Collaboration: Work closely with other team members to ensure cohesive service and support for all clients.
Compliance: Ensure all activities are compliant with industry regulations and company policies.
RequirementsEducation: Degree not necessary but preferred, must have a valid P&C license.
Experience: Minimum of 2 years experience in customer service, preferably within the insurance industry.
Communication Skills: Strong verbal and written communication skills required.
Technical Skills: Proficiency with CRM software and Microsoft Office Suite.
Problem Solving: Demonstrated ability to handle complex client issues and provide effective solutions.
Interpersonal Skills: Strong relationship-building skills with the ability to work collaboratively in a team environment.
Licensing :NY State Property & Casualty License is a requirement
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