Job Description

Title : Patient Financial Advocate

Location : Robbinsdale, MN

Job Type : Contract-to-Hire

Compensation : $25.00 - 31.00 per hour (W2)

Industry: Hospital & Healthcare

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About the Role

We are seeking a dedicated Patient Financial Advocate to join a leading healthcare organization in the Robbinsdale, MN area. This role plays a critical part in supporting patients by guiding them through financial processes related to their care. You will work in a dynamic clinical environment, ensuring patients understand their insurance benefits, coverage levels, and available financial assistance programs.

Job Description

As a Patient Financial Advocate, you will:

• Conduct thorough financial screenings for patients.
• Serve as the primary resource for patient education on insurance benefits, coverage, billing, and collections.
• Ensure accounts are cleared for billing and obtain insurance authorizations for services.
• Secure payment arrangements, including collecting co-payments and coinsurance prior to discharge or major outpatient services.
• Identify alternative payment sources, assist with Financial Assistance programs, and initiate Medical Assistance applications.
• Provide accurate cost estimates to patients.

Qualifications

Required:

• Schedule: Saturday and Sunday Nights & 3 additional shifts MondayFriday (may include evening starts); 40-hour guarantee; every weekend required.
• High school diploma or equivalent.
• 12 years of experience in roles such as Patient Financial Advocate, Patient Registration, or Patient Accounting.
• Strong customer service skills with experience in front-end patient financial interactions.
• Advanced knowledge of insurance processes, including government assistance programs.
• Experience using Epic.
• Ability to communicate effectively with insurance carriers for service authorizations.
• Excellent interpersonal and communication skills.
• Ability to work under pressure with tact and diplomacy.

Preferred:

• Bachelors degree.
• Multilingual skills (Spanish or Hmong).

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary:

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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