Job Description

Salary : $39,915.20 - $54,849.60 Annually Location : Throughout San Bernardino County, CA Job Type: Full-time Job Number: 25-03335DPHDBH-01 Department: Multiple County Departments Opening Date: 03/08/2025 The Job San Bernardino County is recruiting for Medical Assistants for their Outpatient Mental Health Clinics and Federally Qualified Health Centers (FQHC)to assist healthcare providers and professional staff with the care of patients utilizing the population health management model in a public health care setting. This includes performing a variety of activities within the scope of a Medical Assistant Certificate. This position will utilize an Electronic Health Record (EHR) system to document collected data, perform patient intake and obtain information relating to examinations and tests; update records and actively conduct outreach to patients; provide education and information to facilitate patient compliance with appointments, tests, treatment plans and goals to support patients with self-management of disease and behavior modification; care coordination referral management and tracking; monitor established treatment plan, assist with medication management, tests and examinations; advise healthcare professionals of status and participate in the adjustment of patient-centered self-management goals as needed and will utilize chronic disease registry reports to identify disease trends and desired outcomes while understanding the Chronic Care Model. Performs front and back office duties as assigned. The eligible list established will be used to fill current and future vacancies within the Department of Public Health and Department of Behavioral Health as they occur. Applicants will be asked to indicate their availability and preference for referral to multiple departments and locations on the supplemental questionnaire. For more detailed information, refer to the Medical Assistant job description. DEPARMENT OF PUBLIC HEALTH - Federally Qualified Health Center The Department of Public Health (DPH), Federally Qualified Health Centers provide a wide range of low-cost, confidential health services. Our mission is to protect health, prevent disease, and promote health and well-being. We are here to give San Bernardino County residents health care in a friendly atmosphere. To learn more, The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Excellent Benefits Package! Health Benefits Medical and Dental: family coverage Vision: employee coverage Premium subsidies to offset health costs Flexible spending account (FSA) pre-tax account for qualified healthcare expenses Paid Time Off Up to 4 weeks accruable vacation with cash-out option 11 days accruable sick leave 15 paid holidays Perfect attendance leave Flexible work schedules (in some departments) Retirement Generous Pension Retirement reciprocity may be available 457(b) deferred compensation plan Retirement Medical Trust Fund Click the link below for additional details: Technical & Inspection (TI) Click the links below for additional details:

CONDITIONS OF EMPLOYMENT

Certification: Must possess a Healthcare Provider level Basic Life Support (BLS) certification upon hire and maintain the certification throughout employment. Work Conditions: Working conditions may involve exposure to infectious materials. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Visa Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Minimum Requirements Must possess all the following: Certification Must possess and maintain Provider level Basic Life Support (BLS) certification. Only American Heart Association BLS certifications will be accepted. Education Successful completion of a Medical Assistant program. Note: Required proof of a Medical Assistant program such as certificate or transcript is required and MUST be submitted with the application. You must attach an electronic copy to your online application. Experience Six (6) months of full-time work experience, within the past two (2) years, assisting medical professionals with dressings, biopsies, treatments, procedures and performing screening tests in a medical environment. Desired Qualifications If you possess the following skills we encourage you to apply! Clerical experience to include performing a variety of office clerical tasks such as public contact, computer usage, data entry and answering the telephone. Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Bilingual Compensation: Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Selection Process Applications will be accepted continuously and reviewed on a regular basis. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants. ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline. Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the For more important details, Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at *Retirement benefits subject to change. 01 Instructions: The information from your complete County Application and the Supplemental Questions below will be used to determine whether applicants meet the minimum requirements for this position, and will provide the basis for a competitive evaluation with other candidates in the selection process. It is to your advantage to provide complete, organized and detailed responses to each question. Do not refer to a resume. All work experience listed on the Supplemental Questionnaire must also be listed in the Work Experience section of your County Application in order to be evaluated. I have read and understand the above instructions. 02 Department of Interest: Indicate the Department you are willing and able to accept an assignment in. Select all that apply. Department of Public Health (DPH) Department of Behavioral Health (DBH) 03 Location Availability: Indicate your availability to work in the High Desert below. Yes, I am willing and available to work in the High Desert. No, I am unwilling and unavailable to work in the High Desert. 04 Education: Have you completed a Medical Assistant program? Yes No 05 Certification: Do you possess a current (Not Expired) Basic Life Support (BLS) certification issued by The American Heart Association ? Yes No 06 Experience: Indicate the length of full-time work experience you possess assisting medical professionals with dressings, biopsies, treatments, procedures and performing screening tests in a medical environment. Three (3) years or more Two (2) years One (1) year Six (6) months Less than six (6) months I do not possess this experience 07 Medical Assistant Front Office Experience: If you possess front office experience, select all the duties you have performed. If no experience, indicate "N/A". Public Contact in Person Public Contact by Phone Basic Data Collection Insurance Verification Obtaining Medical Information Computer Usage Updating Records Preparing Charts Utilize Electronic Health Records Reviewing Status with Physicians Supporting Continuity of Care Utilize Chronic Disease Registry Provide Education and Information to Patients N/A 08 Medical Assistant Back Office Experience: If you possess back office experience, select all the duties you have assisted with. If no experience, indicate "N/A". Patient Intake Provide Health Education Utilize Chronic Health Model Reviewing Patient Medications, Tests, and Examination Results Dressings Biopsies Cultures Injections Vaccinations TB Testing Pap Smears Ear Lavage Staple Removal Other Screening Tests Other Procedures N/A 09 Applicant Acknowledgement - Notification via Email: As part of our efforts to increase efficiency and promote conservation of resources, Human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis). I acknowledge that I have read, understood, and agree to the above statement. 10

**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources. Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there. I understand. 11 Applicant's Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted. Required Question County of San Bernardino, CA

Job Tags

Holiday work, Full time, Work experience placement, Visa sponsorship, Flexible hours,

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