Job Description

🌍 Technical Support Mechanical Engineer – Mechanical Systems (Remote, U.S.-Based)

🛠 Compressed Air Technology | 20–25% Travel | Entry to Mid-Level

💼 Full-Time | Remote | Growing Global Start-up

Do you thrive in hands-on environments, enjoy solving mechanical and process challenges, and want to work with cutting-edge equipment in a growing international company?

We’re seeking a Technical Support Engineer to join a rapidly expanding team supporting a game-changing, oil-free air compressor solution designed for industrial environments. This is a fully remote role (U.S.-based) with up to 25% travel for commissioning, training, and client support—ideal for a mechanically inclined engineer ready to grow with a high-tech startup environment.

🔍 What You'll Be Doing

• Provide remote and onsite technical support for industrial customers during equipment commissioning and post-installation troubleshooting
• Interpret and work with P&IDs, flow diagrams, and piping layouts —especially in air, fluid, or HVAC systems
• Monitor system performance via remote diagnostics , identify issues, and respond to alerts
• Partner with customers, internal engineers, and sales teams to ensure smooth installs and optimal performance
• Deliver technical training sessions to distributors and partners (onsite or virtual)
• Maintain accurate support documentation and contribute to internal knowledge-sharing resources
• Help bridge the gap between design, installation, and product support

🧩 Ideal Candidate Profile

• 1–4 years of experience in mechanical, field service, or technical support roles—especially in flow control systems (pumps, valves, compressors, etc.)
• Working knowledge of P&IDs, flow analysis, pumps, valves, piping systems, or heat exchangers
• Exposure to 3D modeling or drafting tools (Solid Edge, AutoCAD, or similar)
• Familiarity with pneumatic or hydraulic components is a plus
• Excellent troubleshooting skills with the ability to work independently
• Comfortable with customer interaction , both virtually and in-person
• Exposure to control logic, industrial automation systems, or instrumentation is a bonus (not required)

💼 Why Join?

• Work for a global innovator in clean, oil-free compressed air systems
• Be part of a collaborative technical team across multiple time zones
• Join a high-potential startup with European roots and global reach
• Travel opportunities include initial onboarding in Europe
• Long-term career growth path—opportunities to move into Product Management or Technical Sales

💰 Compensation & Benefits

• Competitive salary based on experience
• Fully remote work (U.S. based only)
• 401K + Health/Vision/Dental/Life Insurance
• 3 weeks PTO , plus 10 paid holidays (4 weeks after 3 years)
• Travel expenses covered (15–25% expected travel)
• Culture of flexibility, autonomy, and cross-functional learning

🚀 About the Company

This innovative European start-up is redefining the compressed air industry with a patented, oil-free compressor system used in manufacturing, food processing, and other industrial applications. With a rapidly growing U.S. presence, we’re expanding our support team to help scale service, training, and technical excellence for a global customer base .

📬 Ready to Apply?

If you’re a mechanically minded problem solver looking to combine engineering, fieldwork, and customer support in a flexible, tech-forward company , this is your opportunity.

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