Job Description

Learning Management System Administrator at University Health summary:

The Learning Management System Administrator at University Health manages and maintains the organization's learning technology platforms, including troubleshooting, content integration, and reporting. This role collaborates with subject matter experts, IT, and vendors to implement and innovate learning solutions and support employee development initiatives. The position requires a bachelor's degree in a related field and 3-5 years of experience with learning management systems in corporate or professional environments.

Learning Management System Administrator
University Health is a nationally recognized teaching hospital and network of outpatient healthcare centers, owned by the people of Bexar County. In partnership with UT Health San Antonio, it is consistently recognized as a leader in advanced treatment options, new technologies and clinical research.

Why Should You Apply?

• For the 11th year, University Health’s Center for Learning Excellence® team has been recognized as having one of the best employee learning and development programs in the world with a 2021 BEST Award from the Association for Talent Development (ATD).
• ATD’s BEST Award is the talent development industry’s most rigorous and coveted recognition. The global program recognizes organizations that demonstrate enterprise-wide success through talent development. The 10th award received in 2020 placed University Health in the elite “BEST of the BEST” category along with five other world organizations.
• This year University Health is the sole recipient of the inaugural ATD Good Award. This award is being given in recognition of organizations that leveraged talent development to make significant contributions to improve the lives of others, changed an industry or community for the better, or served society in a powerful way in 2020.
• Chief Learning Officer (CLO) magazine’s LearningElite program recognizes the learning and development industry’s top organizations through the LearningElite Awards program. In its 11th year, 59 organizations were recognized as finalists and University Health’s Center for Learning Excellence team ranked 22nd in the Gold Level. This year’s award marks the 5th from CLO magazine and 3rd time ranking Gold.

Duties

Manages the maintenance and execution of University Health’s learning and development technology platforms. Influences and administers the procurement, implementation and innovation of all learning technology. Works in partnership with department colleagues, subject matter experts and department leaders.

• Develops and maintains all elements related to Learning Management System (LMS) functionality, including but not limited to troubleshooting, content integrations and creation, curriculum programs, LMS structure, and reporting.
• Provides technical/customer support and customer education on course enrollment, assignment, learning records, and reports.
• Generates, analyzes and troubleshoots training and usage reports.
• Works with subject matter experts and colleagues to publish and test digital learning solutions; Create on-demand performance support resources such as instructional videos, job aids, and FAQs.
• Manages work requests and work effort in project management tool.
• Serves as the liaison between the Center for Learning Excellence, I.T, and vendors in the implementation and escalation/resolution of learning technology issues.
• Researches, recommends options, evaluates and implements new features/tools, LMS, LXP, Knowledge management system, and learning engagement platform.
• Stays current on all learning technology and learning experience design evolution.
• Establishes respectful working relationships to maximize teamwork.

Qualifications

• Bachelor's degree in education technology, instructional technology, software development, or a related field is required;
• Three to five years of experience administrating and implementing learning management systems in a corporate training, or professional services environment.
• Proficiency in Articulate Storyline, Articulate Rise, Adobe PhotoShop, Microsoft Word, Excel, Access, Outlook and PeopleSoft. Performance Assessment Performance assessments are required to help determine the candidate’s ability to perform the duties of the job. The performance assessment will test the candidate’s ability to apply the skills and competencies listed above.

Keywords:

Learning Management System, LMS Administration, Instructional Technology, Employee Training, Content Integration, Troubleshooting, Learning Technology Innovation, Training Reporting, Customer Support, Healthcare Learning

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