Job Summary: We are seeking an experienced IT Support Engineer to join our dynamic Global Technology Services team. This role involves hands-on technical support and project-based implementation of a wide range of IT infrastructure technologies. The ideal candidate will have strong expertise in Citrix and Office 365 administration, along with a solid foundation in networking, servers, and end-user support. This role also acts as the facility lead for infrastructure projects, including new construction or relocation efforts. Key Responsibilities: Lead and support implementation of IT infrastructure projects, including network hardware, servers, cabling, PCs, and related software. Provide advanced technical support for escalations from the Service Desk. Communicate and escalate incidents and service requests as appropriate. Log, track, and review incidents and requests to ensure timely resolution. Investigate and resolve hardware issues; perform minor hardware repairs and communication line troubleshooting. ct as the on-site technical lead for facility infrastructure implementations and real estate transitions. Conduct user training sessions on proper technology usage. Collaborate and mentor Technical Analysts and other GTS personnel. Participate in facility-level IT project planning and budgeting activities. ttend departmental meetings, training, and committees to support continuous improvement. Ensure compliance with GTS policies, procedures, and technology standards. Perform other IT support duties as assigned. Required Skills & Experience: 4-7 years of experience with Citrix Administration (setup, support, and troubleshooting). 4-7 years of experience with Office 365 Administration (Exchange Online, Teams, SharePoint, licensing, etc.). Proven hands-on experience with: Network infrastructure (Switches, Routers, Firewalls) Server environments (Windows/Linux) End-user device setup and troubleshooting (PCs, peripherals) Cabling and hardware installation Technical support and issue resolution in a fast-paced environment Strong analytical and problem-solving skills. Excellent communication, documentation, and organizational abilities. Experience leading infrastructure components of facility builds, relocations, or upgrades is highly desirable. Preferred Qualifications: Relevant IT certifications (e.g., CompTIA, Microsoft, Citrix, Cisco) Experience working in healthcare, manufacturing, or similarly regulated environments Familiarity with ITIL processes and service management tools Macpower Digital Assets Edge
...Job Description Job Description We are lookingto hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization. Responsibilities: Manage records and information Plan and maintain work facilities...
...leader in blood health dedicated to improving patient outcomes through precision medicine and transfusion science. As a Medical Laboratory Scientist, youll perform critical immunohematology testing and ensure the safe and accurate provision of blood products for transfusion...
...Your Contribution As a Manager of Logistics reporting to the Plant Manager- Murfreesboro, you will be a key member of the Plant Leadership Team, serving as a true business partner to the Plant Manager. The overall objective is to develop short-term and long-term...
...could have on the food service industry. There's a seat at our table for you... 2nd Shift Warehouse Package Handler Distribution Center Address: 225 Solar Dr., Imperial, PA Pay: Starting at $20.55/hour ~ Plus, earn two pay raises in your first year...
...A remote survey panel organization is seeking a Data Entry Clerk for an entry-level position. This role allows you to work from home with maximum flexibility and earn extra income. Ideal candidates are self-motivated individuals who enjoy data entry tasks and can follow...