Job Description

Summary

We are seeking a motivated and detail-oriented Human Resources Intern to join our dynamic team. The Human Resources Intern will support the HR Department by assisting in various administrative and operational functions across key HR disciplines. This internship is designed to provide hands-on experience and insight into the role HR plays in supporting a thriving workplace. The intern will work closely with the HR team to gain exposure to employee lifecycle processes, recruitment and onboarding, compliance, and employee relations.

Essential Functions

• Assist in screening resumes and organizing applicant information.
• Support recruitment efforts including candidate communication and interview coordination.
• Maintain and organize employee files, HRIS data entry, and documentation.
• Assist with timekeeping audits and coordinate with managers to ensure payroll accuracy.
• Participate in projects related to employee engagement, HR compliance, or policy review.
• Support HR communications and respond to basic employee inquiries regarding benefits and policies.
• Perform clerical tasks such as document scanning, filing, copying, and scheduling meetings.
• Shadow HR professionals to observe and learn about employee relations and HR best practices.

Qualifications and Skills

• Currently pursuing a bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• High school diploma or recognized equivalent (e.g. GED) required.
• Interest in a career in Human Resources or organizational development.
• Excellent interpersonal and written communication skills.
• Detail-oriented with excellent organizational and time-management abilities.
• Capacity to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with HRIS is a plus.
• Ability to maintain confidentiality and demonstrate professional discretion with integrity.
• Strong attention to detail and organizational skills.

  Learning Objectives

• Understand the key responsibilities and day-to-day functions of a Human Resources department.
• Develop practical experience in recruiting, onboarding, recordkeeping, and employee support.
• Learn how HR contributes to compliance, culture, and organizational success.
• Enhance communication, problem-solving, and administrative skills.

  Work Environment

This job operates in a hybrid setting, splitting time between professional office environment and remote home office set up. In both scenarios, this role routinely uses standard office equipment, including electronic keyboard, mouse, and telephone.

• Office Call Center: When in the office, the environment is a typical call center within a professional office setting. This includes working alongside other team members in a structured setting, which may involve background noise and the necessity for cooperative and coordinated team interactions.
• Remote Home Office: When working remotely, the employee is expected to maintain a dedicated and quiet workspace free from distractions, mirroring the professional standards of the call center environment. Employees must ensure a reliable internet connection and the capability to securely access company systems.

Both environments require the ability to maintain high productivity and consistent communication standards. The company may provide specific guidelines on the home office setup to ensure compliance with security and performance requirements.

  Commitment to Diversity and Equal Opportunity

Real Time Resolutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates of all backgrounds and experiences to apply.

  Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. This position is primarily office based and extensively involves telecommunications.

• Voice Clarity and Communication : Regular use of a clear, articulate, and professional speaking voice essential for effective customer communication. This role requires continuous verbal interactions, making the ability to speak clearly and intelligibly a fundamental job requirement.
• Prolonged Sedentary Work : Employees will typically spend extended periods seated, engaging in telephone conversations and computer work. Comfort with prolonged sitting and screen use is necessary.
• Repetitive Hand and Wrist Motions: Frequent use of hands and wrists for typing and navigating computer systems is required.
• Occasional Lifting: Employees might need to lift and handle office supplies up to 20 pounds occasionally.

 These requirements are considered essential for the performance of this job’s duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work.

  Position Type/Expected Hours of Work

This is a part-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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