Job Description

Job Description

Statement of the Job:

Our client is seeking a highly skilled and hands-on Dynamics 365 CRM Technical Lead / Lead Developer to lead the analysis, architecture, configuration, design, development, and deployment of enterprise-grade CRM solutions. This role will be instrumental in guiding the technical direction of projects, mentoring development teams, and ensuring successful delivery of Microsoft Dynamics 365-based applications. This role requires a combination of technical expertise and functional knowledge to implement, configure, customize, and optimize Dynamics 365 solutions based on business requirements

Responsibilities to include, but not limited to:

• Lead the technical design, development, and implementation of Microsoft Dynamics 365 CRM solutions.
• Collaborate closely with stakeholders to understand business requirements and translate them into D365 solutions.
• Collaborate with architects, analysts, and stakeholders to translate business requirements into scalable, secure, and high-performing CRM components.
• Develop custom plugins, workflows, Power Automate flows, and integrations with external systems (e.g., ERP, vendor systems, Project Management, SharePoint and etc.).
• Oversee code reviews, unit testing, and support QA/UAT efforts to ensure high-quality deliverables.
• Configure model-driven apps, Dataverse entities, forms, views, dashboards, and role-based security.
• Create and maintain technical documentation including design specs, architecture diagrams, and deployment guides.
• Mentor junior developers and promote best practices across the technical team.
• Participate in agile ceremonies including sprint planning, standups, demos, and retrospectives.
• Continuous Improvement: Stay updated on new features and industry trends to propose improvements.

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of experience in implementing, configuring, and supporting CRM solutions with Microsoft Dynamics 365.
• Proven expertise in Power Platform (Power Apps, Power Automate), Dataverse, and Azure Services.
• Strong experience in C#, .NET, JavaScript, and REST APIs.
• Experience integrating Dynamics 365 with external systems (e.g., ERP, finance, contract management).
• Solid understanding of ALM processes, solution management, DevOps, and CI/CD in D365 environments.

Preferred Qualifications:

• Microsoft certifications (e.g., PL-400, PL-600).

Soft Skills:

• Strong leadership and team collaboration skills.
• Excellent verbal and written communication skills for working with technical and non-technical teams.
• Excellent analytical and problem-solving abilities.
• Comfortable working in fast-paced, Agile environments with shifting priorities.

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