Job Description

Our client, a leading organization in the networking technology industry, is seeking a Customer Resident Engineer to join their team. As a Customer Resident Engineer, you will be part of an organization supporting a large customer in the Seattle area. The ideal candidate will have strong troubleshooting skills, collaborative spirit, and a customer-focused approach, which will align successfully in the organization.

Job Title: Customer Resident Engineer

Location: Seattle, Washington

What's the Job?

• Provide on-site consultation, technical leadership, and direction for high-visibility network issues.
• Support Nexus 9000, IOS-XE, NX-OS / NEXUS 3000 & 9000, working closely with cross-functional teams to ensure rapid resolution of complex problems.
• Maintain close relationships with customer network operations engineers and network owners to establish trust and partnership.
• Lead efforts in troubleshooting and resolving P1 and P2 service requests, ensuring customer satisfaction.
• Collaborate with Service Delivery Managers, Software Developers, and other stakeholders to deliver exceptional support and solutions.

What's Needed?

• Typically requires a BS in a technical field (CS/EE preferred) or equivalent plus 10-15 years of related experience.
• Deep knowledge of Data Center infrastructure systems and network environments.
• Proficiency in IOS-XR, Open AI packet flow, MSFT SONiC, BGP, ISIS, MPLS, Segment Routing, and NEXUS 3000 & 9000.
• Ability to analyze, consult on large hyperscale networks, and work independently with minimal supervision.
• Certifications such as CCIE RS, DC, SP are highly desirable, along with strong communication and leadership skills.

What's in it for me?

• Opportunity to work with industry-leading networking technology and innovative solutions.
• Engage in challenging and impactful projects supporting major enterprise clients.
• Develop your skills and advance your career in a collaborative and inclusive environment.
• Gain valuable experience working closely with cross-functional teams and customer stakeholders.
• Be part of a company recognized for diversity, inclusion, and ethical practices.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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