Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Description Job Description Active Licensed Practical Nurse (LPN) license and minimum 1+ years Licensed Practical Nurse (LPN)... ...or Licensed Vocational Nurse (LVN) credentials is sought for a contract assignment supporting K-12 students in a school district setting...
...Your Contribution As a Manager of Logistics reporting to the Plant Manager- Murfreesboro, you will be a key member of the Plant Leadership Team, serving as a true business partner to the Plant Manager. The overall objective is to develop short-term and long-term...
...Job Description Job Description We are lookingto hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization. Responsibilities: Manage records and information Plan and maintain work facilities...
...leader in blood health dedicated to improving patient outcomes through precision medicine and transfusion science. As a Medical Laboratory Scientist, youll perform critical immunohematology testing and ensure the safe and accurate provision of blood products for transfusion...
...A remote survey panel organization is seeking a Data Entry Clerk for an entry-level position. This role allows you to work from home with maximum flexibility and earn extra income. Ideal candidates are self-motivated individuals who enjoy data entry tasks and can follow...