Contact Center Specialist I Job at CoxHealth, Lake Spring, MO

WDVpd3ZRcEVuaXpqSDBneTcvdFA5cThycVE9PQ==
  • CoxHealth
  • Lake Spring, MO

Job Description

Description

:The Contact Center Specialist at CoxHealth is responsible for conducting inbound and outbound calls in a consumer focused, appropriate and timely manner. Primary responsibilities include assisting patients in locating a CoxHealth providers who meets his/her needs, centralized patient scheduling services, class and event registration, telemedicine operational services, providing general information or direction as it relates to CoxHealth, and other duties as assigned. The Contact Center Specialist is the first point of contact for many patients and serves a critical role in establishing a great first impression.Education: ▪ Required: High school diploma or Equivalent Experience: ▪ Required: 1 year customer service experience ▪ Preferred: 2+ year customer service experience or Call Center experience Skills: ▪ Outstanding written verbal communication skills ▪ Proficient in Microsoft Office Programs ▪ Ability to multi-task Licensure/Certification/Registration: ▪ N/A

Job Tags

Work at office,

Similar Jobs

Gordon Food Service

2nd Shift Warehouse Package Handler Job at Gordon Food Service

 ...could have on the food service industry. There's a seat at our table for you... 2nd Shift Warehouse Package Handler Distribution Center Address: 225 Solar Dr., Imperial, PA Pay: Starting at $20.55/hour ~ Plus, earn two pay raises in your first year... 

Neudesic, an IBM Company

Senior Data Engineer Job at Neudesic, an IBM Company

 ...are currently seeking a Principal Consultant to join Neudesics Data & AI practice. The ideal candidate has significant knowledge and...  ...Technology Plus: Microsoft Azure Certified Azure Data Engineer Experience with Predictive Analytics, Machine Learning, Artificial... 

Manpower

Medical Laboratory Scientist Job at Manpower

 ...leader in blood health dedicated to improving patient outcomes through precision medicine and transfusion science. As a Medical Laboratory Scientist, youll perform critical immunohematology testing and ensure the safe and accurate provision of blood products for transfusion... 

Bilingual Therapies

School-Based Licensed Practical Nurse (LPN) | Deltona, Florida Job at Bilingual Therapies

 ...Description Job Description Active Licensed Practical Nurse (LPN) license and minimum 1+ years Licensed Practical Nurse (LPN)...  ...or Licensed Vocational Nurse (LVN) credentials is sought for a contract assignment supporting K-12 students in a school district setting... 

E and H Construction

Office Manager Job at E and H Construction

 ...Job Description Job Description We are lookingto hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization. Responsibilities: Manage records and information Plan and maintain work facilities...