Job Description
Job Description
Tenant Relations
- Serve as primary point of contact for tenant service requests, coordinate service calls with building engineers, follow up with tenants on status of requests and maintenance items and coordinate meetings.
- Respond to tenant requests promptly and assist in answering tenant questions and resolving tenant concerns.
- Assist in cultivating positive tenant relations; help in planning events.
Insurance
- Track and maintain certificates of insurance for vendors, ensuring compliance with service contracts.
Leasing
- Assist Property Manager with lease documentation and all related correspondence.
- Process all new tenant move-ins and move-outs from start to finish.
- Maintain tenant lease files, including all documentation related to tenant's lease.
- Specifically prepare correspondence; lease-related paperwork; track, copy and file documents and related functions.
- Monitor and maintain lease documents, track changes, maintain correspondence and leasing files.
Accounting/Financial
- Prepare, issue and track all Purchase Orders.
- Secondary resource for coding invoices for payment, get proper approvals. Verify accuracy on General Ledger vs. Budget. Maintain records and filing system.
- Assist with Accounts Receivable, review monthly rent-up, rent roll, and tenant statements for accuracy, track tenant payments, send and monitor tenant delinquencies and assist with collection calls as needed.
- Assist with preparation of annual budgets, CAM estimates and reconciliation, and monthly forecasts.
- Manage, lease commission and capital invoices.
- Works with accounting and property manager to solidify numbers for amortization, depreciation, capital projects, and accruals.
Project Management
- Coordinate and manage small projects as well as assist PM with tenant improvement and construction projects.
Vendor Relations
- Identify and research vendors for specific tasks as needed. Coordinate the vendor selection process including interviews and scoring.
- Prepare vendor contracts with direction.
- Assist in the development, tracking and maintenance of vendor budgets, lists, files, invoices, and contracts.
- Monitor, code and reconcile invoices to the original budget identifying changes in scope and fee.
- Communicate changes in a timely and accurate manner with the person responsible for the contract and accounting.
- Work with building engineers and vendors to resolve any issues.
- Inputting utility usage into Energy Star on a recurring basis for select clients
Qualifications include:
- Ability to successfully perform multiple tasks, with possibility of interruptions, and to reprioritize work on a regular basis, along with the flexibility to respond to changing needs and requests.
- Ability to set own priorities to manage own time to meet deadlines with little or no supervision.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills. Professional attitude and appearance.
- Excellent organizational talent with great attention to detail.
- Excellent skills in Excel, Word, Outlook and Internet Access; windows-based software is required.
- Knowledge of MRI, Yardi, and general accounting and or real estate software a plus.
Desired Skills and Experience Tenant Relations
Serve as primary point of contact for tenant service requests, coordinate service calls with building engineers, follow up with tenants on status of requests and maintenance items and coordinate meetings.
Respond to tenant requests promptly and assist in answering tenant questions and resolving tenant concerns.
Assist in cultivating positive tenant relations; help in planning events.
Insurance
Track and maintain certificates of insurance for vendors, ensuring compliance with service contracts.
Leasing
Assist Property Manager with lease documentation and all related correspondence.
Process all new tenant move-ins and move-outs from start to finish.
Maintain tenant lease files, including all documentation related to tenant's lease.
Specifically prepare correspondence; lease-related paperwork; track, copy and file documents and related functions.
Monitor and maintain lease documents, track changes, maintain correspondence and leasing files.
Accounting/Financial
Prepare, issue and track all Purchase Orders.
Secondary resource for coding invoices for payment, get proper approvals. Verify accuracy on General Ledger vs. Budget. Maintain records and filing system.
Assist with Accounts Receivable, review monthly rent-up, rent roll, and tenant statements for accuracy, track tenant payments, send and monitor tenant delinquencies and assist with collection calls as needed.
Assist with preparation of annual budgets, CAM estimates and reconciliation, and monthly forecasts.
Manage, lease commission and capital invoices.
Works with accounting and property manager to solidify numbers for amortization, depreciation, capital projects, and accruals.
Project Management
Coordinate and manage small projects as well as assist PM with tenant improvement and construction projects.
Vendor Relations
Identify and research vendors for specific tasks as needed. Coordinate the vendor selection process including interviews and scoring.
Prepare vendor contracts with direction.
Assist in the development, tracking and maintenance of vendor budgets, lists, files, invoices, and contracts.
Monitor, code and reconcile invoices to the original budget identifying changes in scope and fee.
Communicate changes in a timely and accurate manner with the person responsible for the contract and accounting.
Work with building engineers and vendors to resolve any issues.
Inputting utility usage into Energy Star on a recurring basis for select clients
Qualifications include:
Ability to successfully perform multiple tasks, with possibility of interruptions, and to reprioritize work on a regular basis, along with the flexibility to respond to changing needs and requests.
Ability to set own priorities to manage own time to meet deadlines with little or no supervision.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills. Professional attitude and appearance.
Excellent organizational talent with great attention to detail.
Excellent skills in Excel, Word, Outlook and Internet Access; windows-based software is required.
Knowledge of MRI, Yardi, and general accounting and or real estate software a plus.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Tags
Contract work, Local area,